Cashless society has blown up over the past 5 years, as an example in the UK contactless payments overtook cash for the first-time in 2017* but what is the point and are we making the most of it?
Sure, there’s ease, speed, limited social contact which seems particularly prevalent at the moment but this is just the tip of the iceberg. Companies like *Curve are killing it with their product of combining all cards into one easy card to carry around, all major card providers now give contactless cards as standard and the limit in the UK largely is now £45 but is this really the best we can do? Increase a few limits, which lets face it are deliberate limitations to minimize fraud.
We need to ensure the vulnerable, BAME and elderly have access to contactless in the same way they do and more readily than cash, we have the power to limit unnecessary trips for the elderly to get cash and easily educate the vulnerable, a lot of work needs to be done around ensuring fair and equitable distribution of the tech, this really is its biggest potential con, lack of even distribution and the possibility of this alienating the already vulnerable.
This is our chance to make sure this doesn’t happen.
The future lies with what we can do with our card not just how we use it. Round up the change, get cashback, automatic loyalty points, splitting bills automatically the list is endless. Pension the pennies are about to launch an APP where the change automatically goes into a new pension, moneybox put the round ups into and ISA. Tide consolidate, Monzo can split bills. Pick your poison!
The future lies with contactless, I have no doubt but let’s not settle for that, lets push to make the most of each transaction, include people from all backgrounds, whether that be round ups or automatic reconciliation for business accounts, or pension contributions whatever it may be, here’s to a contactless, equitable future.